Restaurant Server

Embassy Suites by Hilton Memphis East Germantown Area

1022 South Shady Grove Road

Memphis, TN 38120

Telephone (901) 684-1777

220 Room Hotel
Managed By Aperture Hotels

Great benefits including: 

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • FREE life insurance
  • Vacation Pay
  • Holiday Pay
  • Management training

Aperture Hotels is an established hotel management company with a management portfolio of well-known brands including Hilton Garden Inn, Homewood Suites, Hotel Indigo, Courtyard by Marriott, Hampton Inn and Suites, Fairfield Inn and Suites, Holiday Inn Express, Home2, as well as an Independent. 

We offer a dynamic work environment with avenues for professional and personal growth. Aperture strives to create a positive work environment where team members feel like they are part of family, receive a high level of respect, and are recognized for their merits and accomplishments.

We are seeking an individual who embodies the core values that are integral to our success:

  • Be Transparent and Accountable
  • Be Actively Curious
  • Embrace Growth
  • Create Value for Stakeholders
  • Commit and Care

Summary

Server responsibilities include all aspects of food preparation, service, and cleanup, including wiping down tables, engaging in a meaningful way with guests, cleanup and preparation for the next day. You will also be required to occasionally clean or assist other departments as needed. Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us.

Essential Functions

  • Aid Manager/Supervisor with menu full service as requested
  • Bus tables during Dinner and special Guest functions
  • Clean any spills immediately. Maintain clean public and work areas at all times
  • Complete Food Service Training as required by State Laws
  • Greet all Guests coming into food service areas. Check with Guests to make sure everything is to their liking
  • Keep coffee urns full
  • Notify Manager of any problems or Guest comments
  • Practice the highest standards of cleanliness during food handling
  • Properly use all chemicals and equipment per manufacturer’s guidelines
  • Set up and maintain all food and beverage items during any hours of food service, meeting room, and/or special Guest functions ensuring proper amounts and temperature
  • Strictly adhere to Company policies and procedures with regard to serving alcoholic beverages, wine and beer
  • Upon completion of food service, clean up the area in accordance with standards and procedures
  • Remain aware of any and all potential security problems and report them to your Supervisor and/or the GM/MOD
  • Follow emergency procedures, Material Safety Data Sheet (MSDS), safety precautions and safest work habits
  • Follow proper key control procedure for issued keys
  • Carry out any reasonable request by Management

Education, Experience, Other Requirements

Required

  • Flexibility to work in shifts and report for scheduled shifts
  • Ability to work with little or no supervision while meeting high-performance standards
  • Excellent organization skills
  • Ability to follow instructions

Preferred

  • High School Diploma or GED
  • Work experience in Customer Service in the Hospitality Field
  • Experience with hotel operation systems

Employment and job discrimination is prohibited by several federal and state laws including, but not limited to, Title V11, EPA, ADEA, and ADA. All qualified applicants will receive consideration for employment without regard to race, creed, color, sex, sexual orientation, religion, national origin, age, physical handicap, height, weight, marital status, veteran status, political belief, or any other characteristic protected by law. Aperture Hotels thrives in a diverse environment and seeks to celebrate differences and their positive impact on growth. For more information, employees and/or candidates are encouraged to visit www.eeoc.gov.

Embassy Suites by Hilton Memphis East Germantown Area

220 Room Hotel

Minutes from Graceland in East Memphis

We're adjacent to the Regalia Shopping Center in the Poplar/Germantown area, surrounded by shops and restaurants including Owen Brennan's, Ruth's Chris, Central BBQ, and Fleming's. Beale Street in downtown Memphis is 25 minutes away. We host a complimentary evening reception in our atrium, and free cooked-to-order breakfast is served daily.