Night Auditor Part-Time 11:00 pm - 7:00 am

Hampton Inn & Suites Austin-Airport

7712 E. Riverside Drive

Austin, TX 78744

Telephone (512) 389-1616

102 Room Hotel
Managed By Aperture Hotels

Hampton Inn & Suites Austin-Airport
Austin, TX

Part-Time Night Auditor

Great benefits including: 

  • Employer Matching 401K Retirement Plan
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • FREE life insurance
  • Vacation Pay
  • Holiday Pay
  • Management training

Aperture Hotels is an established hotel management company with a management portfolio of well-known brands including Hilton Garden Inn, Homewood Suites, Hotel Indigo, Courtyard by Marriott, Hampton Inn and Suites, Fairfield Inn and Suites, Holiday Inn Express, Home2, as well as an Independent. 

We offer a dynamic work environment with avenues for professional and personal growth. Aperture strives to create a positive work environment where team members feel like they are part of family, receive a high level of respect, and are recognized for their merits and accomplishments.

We are seeking an individual who embodies the core values that are integral to our success:

  • Be Transparent and Accountable
  • Be Actively Curious
  • Embrace Growth
  • Create Value for Stakeholders
  • Commit and Care

Summary

Night Auditor responsibilities include all aspects of Guest Relations including the check-in/out process, handling all inquiries, making or modifying reservations, run night audit reports, recommendations for things to do and places to eat plus anything else that can improve the guests stay. You will also be required to occasionally clean or assist other departments as needed. Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us.

Essential Functions

  • Provide a welcoming environment at all times
  • Courteous phone etiquette  
  • Computer literacy
  • Ability to effectively communicate with guests in a professional manner
  • An energetic and outgoing personality
  • Handle cash and credit cards accurately
  • Demonstrate teamwork
  • Protect guest information and ensure privacy
  • Attempt to resolve complaints immediately and take ownership of situations
  • Complete all Brand and Company Training in a timely manner
  • Strive to achieve 100% guest satisfaction
  • Complete any work or projects assigned by supervisor

Education, Experience, Other Requirements

Required

  • Flexibility to work in shifts and report for scheduled shifts
  • Ability to work with little or no supervision while meeting high-performance standards
  • Excellent organization skills
  • Ability to follow instructions
  • High School Diploma or GED

Preferred

  • AA or Bachelors Degree
  • Work experience in Customer Service in the Hospitality Field
  • Experience with hotel operation systems

Employment and job discrimination is prohibited by several federal and state laws including, but not limited to, Title V11, EPA, ADEA, and ADA. All qualified applicants will receive consideration for employment without regard to race, creed, color, sex, sexual orientation, religion, national origin, age, physical handicap, height, weight, marital status, veteran status, political belief, or any other characteristic protected by law. Aperture Hotels thrives in a diverse environment and seeks to celebrate differences and their positive impact on growth. For more information, employees and/or candidates are encouraged to visit www.eeoc.gov.

Hampton Inn & Suites Austin-Airport

102 Room Hotel

Welcome to the heart of Texas.

We’re off Hwy-183 and offer a free airport shuttle (Mon-Sat 5am-1pm, Sun 6am-1pm, and daily 5pm-1am) to Austin-Bergstrom International 2 miles away. Circuit of the Americas and The University of Texas at Austin are 14 minutes away. We’re a half-hour drive from downtown, and 15 minutes from Sixth Street excitement. Enjoy free WiFi and hot breakfast.

Relax in a clean and fresh Hampton bed® in any of our 102 guest rooms and suites. For more space, choose a suite with living area featuring a pull-out sofa bed, mini-refrigerator and microwave. Connect to free high-speed internet access, catch up with work at the desk or use the convenient lap desk. Watch your favorite cable shows on the 32-inch HDTV. Airport shuttle service offered daily.